Terms & Conditions
CluesBucks
- CluesBucks can neither be exchanged for cash nor transferred.
- CluesBucks are not issued on promoted gold coins & bars and selected products.
- The usage of a CluesBucks is subjected to all terms & conditions including policies of the respective Platform
- TDS is applicable to customers whose earned CluesBucks exceed the limit of Rs.10,000.
- The credit shall be subject to customer submitting requisite documents, as desired by the respective Platform.
- Applicable only on selected products, CluesBucks can be availed at the time of order payment.
- All decisions made by the respective Platform regarding the operation of CluesBucks shall be final and binding. No correspondence/grievances will be entertained in this connection. Any disputes arising out of this program shall be subject to the exclusive jurisdiction of competent courts in the city of New Delhi (India).
- In the event of any inconsistency between these Terms & Conditions and any brochures, marketing or promotional materials relating to any contest/campaign/promotion, etc., these Terms & Conditions shall prevail.
- The members accept and agree to be bound by these Terms and Conditions, including any amendments and modifications hereto.
CluesBucks+
- CluesBucks+ are loyalty points that are credited to your ShopClues Account when you place order on selected products and categories on ShopClues or any other website/Application owned and operated by Clues Network Private Limited, its holding, affiliate(s) and Subsidiary (ies) Companies (hereinafter collectively referred to as “Platform”), and are governed by the terms and conditions provided hereinbelow.
- One CluesBucks+ is equivalent to Re. 1.
- CluesBucks+ available in your account can be redeemed on the Cart page while purchasing or availing applicable services from the respective Platform. You can also use CluesBucks+ to make partial payment of the total order value.
- Redemption limits are applicable on awarded CluesBucks+.
- The redeemable amount of CluesBucks+ will be visible at the time of checkout.
- For Prepaid orders, Loyalty CB+ is credited at the time of placing the order.
- For COD orders, Loyalty CB+ is credited post 10 days of order delivery.
- CluesBucks+ credited to you will expire within 90 days of issuance.
- Redeemed CluesBucks+ will be non-refundable in case of order returns or refusal to accept delivery of the order.
- You can check your CluesBucks+ balance in My Accounts -> My CluesBucks+ section
- The product price shown on product page is indicative price which is calculated aftere debiting CluesBucks or CluesBucks+ in your account. The final price to be paid will be visible during checkout based on total order amount, applicable promotions and available CluesBucks or CluesBucks+ in customer's account.
- CluesBucks+ can neither be exchanged for cash nor transferred.
- CluesBucks+ are not issued on promoted gold / silver coins & bars, precious jewellery, and selected products
- The usage of a CluesBucks+ is subjected to all terms & conditions including thepolicies of respective platform.
- TDS is applicable to customers whose earned CluesBucks+ exceed the limit of Rs.10,000. The credit shall be subject to customer submitting requisite documents, as desired by the respective Platform.
- The respective Platform reserves the right at any time, without prior notice to add, alter, modify, change or vary all or any of these Terms and Conditions or to replace it as a whole or in part, or to withdraw it altogether.
- In case of any fraudulent activity by the customer including but not limited to creating duplicate accounts, aliasing or violating these Terms & Conditions and the Policies and rules as envisaged on the Platform, the respective platform reserves the right to withdraw the prize accruable to the customer at its sole discretion.
- In the event of any inconsistency between these Terms & Conditions and any brochures, marketing or promotional materials relating to any contest/campaign/promotion, etc., these Terms & Conditions shall prevail.
- The members accept and agree to be bound by these Terms and Conditions as well as the Terms and Conditions of the respective Platform as may be applicable including any amendments and modifications hereto.
- All decisions made by the respective Platform regarding the operation of CluesBucks+ shall be final and binding. No correspondence/grievances will be entertained in this connection. Any disputes arising out of this program shall be subject to the exclusive jurisdiction of competent courts in the city of New Delhi (India).
- 'Limits will be applicable on issuance of CluesBucks+ as per program through which CluesBucks+ is getting credited. Refer Individual program's terms and conditions to know more about the limits applicable. '