Loyalty Program Term and Conditions

• To enroll in the VIP club, you shall be required to place at least one order on ShopClues, within 30 days from the date of delivery of your previous Order.
• You shall become a member of the VIP Club within 24 hours of placing the Order, provided it is placed within 30 days of the last delivered Order.
• All VIP Club members will get 20% additional cashback in the form of CluesBucks Plus on each Order.
• To continue enjoying the benefits of the VIP club, you must place at least one order within 30 days from the date of delivery of your previous Order.
• Maximum CluesBucks Plus to be credited on a single purchase under VIP Club benefits is worth Rs.500
• CluesBucks Plus will be credited in your account within 24 hours of the delivery of your order.
• CluesBucks Plus credited to you can be availed on all products listed on ShopClues except Gold Coins & Bars, Gift Cards, Storage Devices and Precious Jewelry.
• CluesBucks Plus are not issued on promoted gold / silver coins & bars, precious jewelery, storage devices and selected products (electronics).
• CluesBucks Plus credited to you will expire within 30 days of issuance.
• If the Order is returned due to any reason, the awarded CluesBucks Plus for that Order will be removed from customer's account.
• Redemption limits are applicable on awarded ClueBucks Plus.
• The redeemable amount of ClueBucks Plus will be visible at the time of checkout.
• ShopClues reserves the right at any time, without prior notice to add, alter, modify, change or vary all or any of these Terms and Conditions or to replace it as a whole or in part, or to withdraw it altogether.
• By choosing to avail the benefits of the VIP Club, the members accept and agree to be bound by these Terms and Conditions, including any amendments and modifications hereto.
• In case of any fraudulent activity by the customer including but not limited to creating duplicate accounts, aliasing or violating these Terms & Conditions and the Policies and rules as envisaged on the ShopClues' website, ShopClues reserves the right to withdraw the prize accruable to the customer at its sole discretion.
• In the event of any inconsistency between these Terms & Conditions and any brochures, marketing or promotional materials relating to any contest/campaign/promotion, etc, these Terms & Conditions shall prevail.
• For any queries, customers can reach out to our customer support team (contact number)
• The members accept and agree to be bound by these Terms and Conditions, including any amendments and modifications hereto.
• All decisions made by ShopClues regarding the operation of this Loyalty Program shall be final and binding. No correspondence/grievances will be entertained in this connection. Any disputes arising out of this program shall be subject to the exclusive jurisdiction of competent courts in the city of Gurugram (India).