Terms & Conditions

CluesBucks+ Terms & Conditions:

  • CluesBucks+ are loyalty points that are credited to your ShopClues Account when you place order on selected products and categories.
  • One CluesBucks+ is equivalent to Re. 1.
  • CluesBucks+ available in your account can be redeemed on the Cart page while purchasing from Shopclues. You can also use CluesBucks+ to make partial payment of the total order value.
  • Redemption limits are applicable on awarded CluesBucks+.
  • The redeemable amount of CluesBucks+ will be visible at the time of checkout.
  • CluesBucks+ will be credited in your account within 24 hours of the delivery of your order.
  • CluesBucks+ credited to you will expire within 90 days of issuance.
  • Redeemed CluesBucks+ will be non-refundable in case of order returns or refusal to accept delivery of the order.
  • You can check your CluesBucks+ balance in My Accounts -> My CluesBucks section.
  • The product price shown on product page is indicative price which is calculated by debiting CluesBucks or CluesBucks+ in your account. The final price to be paid will be visible during checkout based on total order amount, applicable promotions and available CluesBucks or CluesBucks+ in customer's account.
  • CluesBucks+ can neither be exchanged for cash nor transferred.
  • CluesBucks+ are not issued on promoted gold / silver coins & bars, precious jewellery, storage devices and selected products (electronics).
  • The usage of a CluesBucks+ is subjected to all terms & conditions including ShopClues' policies.
  • TDS is applicable to customers whose earned CluesBucks+ exceed the limit of Rs.10,000. The credit shall be subject to customer submitting requisite documents, as desired by ShopClues.
  • ShopClues reserves the right at any time, without prior notice to add, alter, modify, change or vary all or any of these Terms and Conditions or to replace it as a whole or in part, or to withdraw it altogether.
  • In case of any fraudulent activity by the customer including but not limited to creating duplicate accounts, aliasing or violating these Terms & Conditions and the Policies and rules as envisaged on the ShopClues' website, ShopClues reserves the right to withdraw the prize accruable to the customer at its sole discretion.
  • In the event of any inconsistency between these Terms & Conditions and any brochures, marketing or promotional materials relating to any contest/campaign/promotion, etc., these Terms & Conditions shall prevail.
  • The members accept and agree to be bound by these Terms and Conditions, including any amendments and modifications hereto.
  • All decisions made by ShopClues regarding the operation of CluesBucks+ shall be final and binding. No correspondence/grievances will be entertained in this connection. Any disputes arising out of this program shall be subject to the exclusive jurisdiction of competent courts in the city of Gurugram (India).
  • 'Limits will be applicable on issuance of CluesBucks+ as per program through which CluesBucks+ is getting credited. Refer Individual program's terms and conditions to know more about the limits applicable. '

In case of queries:

Call: +91 124- 441 4888
Email Id: support@shopclues.com